Guarantees
Guarantee & Product Warranty
Our guarantee extends only to the replacement or substitution of faulty goods and missing parts. It does not include charges for labour supplied, or any other incurred costs by a third party.
All product is sold with a return to base warranty. This provides 12 months cover against manufacturing defect, unless expressly stated otherwise by the manufacturer.
Any product proving to be faulty within 30 days can be returned for a full refund or replacement. After that time, we reserve the right to replace the product or repair at our discretion.
Where the cause of a fault is not clear, it may be necessary for us to return the item to the manufacturer for testing in order to confirm that the fault is due to manufacturing or material defect.
For full details of our returns poilcy please view our Terms & Conditions page.